This service enabled webstore to add, change or delete order delivery information to Svea Payments. Delivery information consists of delivery method and possible tracking code(s). Tracking code is used in case of trackable deliveries, such as Posti or Matkahuolto etc.

Tracking codes or information of untraceable deliveries of the order can be submitted after the payment has been registered to Svea Payments.

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Please notice,

This service is only applicable to Satisfaction Guarantee payment services.

Delivery Information Response

Fieldinput namevalueFormatC/ODescription
Message versionpkg_version002AN4CVersion of the API request and response contents.
Seller IDpkg_selleridAN15CSeller ID given to the webstore by Svea Payments. Technical interface user id.
Payment IDpkg_idAN20C
Response codepkg_resultcodeAN2CIndicates success or failure. Values and explanations of all the codes can be found from section Return code values.
Response textpkg_resulttextAN300CBrief description of the failure reason.
For example which tracking codes did not pass the the formal validation.
Syntax is: error code: error description
For example: 30: JJFI00000012345123456,30:JJFI00000012345123457
Response hashpkg_hashAN128CHash calculated from predefined message fields and the webstore's secret key. Uses the same version, key generation etc values that were in the request. The following fields are used to calculate the hash:
pkg_sellerid
pkg_id
* pkg_resultcode

Delivery Method codes

Delivery method codeShort descriptionDescription
ITELLPosti (formerly known as Itella) traceable deliveryThe products are delivered as a postal parcel or registered letter (Posti). The delivery information can be confirmed as soon as the delivery has a tracking code. The tracking code is for example a JJFI code obtained from Posti and can be used to trace the package in Posti's tracking service.
MATHUMatkahuolto traceable deliveryThe products are delivered as a registered Matkahuolto shipment. The delivery data is processed similarly as Posti's.
KAUKOKaukokiito traceable deliveryThe products are delivered as a registered Kaukokiito shipment. The delivery data is processed similarly as Posti's.
TRANSTranspoint traceable deliveryThe products are delivered as a registered Transpoint shipment. The delivery data is processed similarly as Posti's.
KIITOKiitolinja traceable deliveryThe products are delivered as a registered Kiitolinja shipment. The delivery data is processed similarly as Posti's.
MYPACMyPack traceable deliveryThe products are delivered as a registered MyPack shipment. The delivery data is processed similarly as Posti's.
DBSCHDB Schenker traceable deliveryThe products are delivered as a registered DB Schenker shipment. The delivery data is processed similarly as Posti's.
FEDEXFedEx traceable deliveryThe products are delivered as a registered FedEx shipment. The delivery data is processed similarly as Posti's.
DHLDPDHL traceable deliveryThe products are delivered as a registered DHL shipment. The delivery data is processed similarly as Posti's.
TNTNVTNT traceable deliveryThe products are delivered as a registered TNT shipment. The delivery data is processed similarly as Posti's.
UPSAMUPS traceable deliveryThe products are delivered as a registered UPS shipment. The delivery data is processed similarly as Posti's.
UNREGUntraceable letterThe products are delivered in a regular letter. The delivery has no tracking code. The delivery information should not be given until the letter has been sent.
PICKUPick upThe buyer will pick up the products from the webstore’s outlet. The delivery has no tracking code. The delivery info should not be given until the buyer has picked up the products.
ODLVROwn deliveryThe webstore will deliver the products to the buyer by their own means. The delivery has no tracking code. The delivery info should not be given until the buyer received the products.
SERVIServiceA service is performed for the buyer. No physical delivery is attached to the order. Service delivery information should not be given until the service has been performed.
ELECTElectronic deliveryThe order is delivered electronically (e.g. per email) and can be consider received immediately upon sending. The delivery has no tracking code. The delivery should not be given until the order has been delivered electronically.
UNREFForeign untraceable letterThe products are delivered in a regular letter abroad. The delivery has no tracking code. The delivery information should not be given until the letter has been sent. The delivery period is much longer than in case of domestic letters (UNREG).
UNRDLUntraceable deliveryThe products are delivered in a untraceable parcel. The delivery has no tracking code. The delivery information should not be given until the parcel has been sent.

Response code values

Response codeShort descriptionDescription
00OkThe message was processed ok.
10Not foundException. The transaction could not be found.
11Processing failedException. Processing the message failed.
12No serviceException. The webstore does not have a valid service
20Invalid dataThe delivery information is not formally correct. More information available in the answer.
30Already submittedThe delivery information has already been received.
31Delivery info not foundException. The delivery information could not be found.
40Incorrect delivery methodThe delivery information does not match the information received earlier. A transaction can only have one delivery method.
41Delivery method forbiddenThe delivery information is not valid, the delivery method is not connected to the service.
42Force update requiredThe transaction has confirmed delivery information. An update requires the override option. "pkg_forceupdate" should be "Y".
99Muita virheitäThe delivery information contains errors. More information available in the answer.